Platform work database
Database of initiatives and court cases in the EU
Eurofound’s Platform Work Database provides information on 461 initiatives and court cases that exist or have been implemented in relation to activities in the platform economy. The database was last updated in September 2026 and provides metadata for each entry, such as geographical scope, year, type of initiative, actors involved, sector and companies concerned. Initiatives include legal instruments such as legislative changes or court decisions, as well as voluntary interventions undertaken by different stakeholders to address issues around platform work.
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The database currently contains 461 entries and was last updated in September 2026.
The Dutch Ministry of Social Affairs and Employment published the draft Platform Work Act for public consultation on 29 June 2026, with the feedback period closing on 24 August 2026. The bill directly transposes Directive (EU) 2024/2831 by establishing a dedicated national framework for digital labour platforms that combines a rebuttable presumpt…
On 27 January 2026, the Amsterdam Court of Appeal ruled in the long-running dispute between trade union FNV and Uber over whether Uber drivers should be treated as employees or as self-employed contractors.
FNV argued that drivers operate under Uber’s authority and should therefore fall under the Taxi collective agreement. Uber, supported by some …
On 21 February 2025, the Dutch Supreme Court ruled on how to determine employee status. The court clarified that there is no hierarchy among the factors relevant in determining if there is an employment agreement.
In the ruling, the court specifically examined the 'entrepreneurship' factor, i.e. factors indicating self-employment, clarifying that…
The District Court of Amsterdam ruled against a claim of false self-employment made by trade unions FNV and CNV regarding workers providing services through the digital labour platform Temper. Temper in digital labour platform matching clients with workers who provide on-location services in sectors such as cleaning, construction, catering, and so…
A court in Utrecht has ruled that workers on digital platforms such as Getir or Flink are covered by the collective agreement for the supermarket sector.
The court decision affects digital platforms that provide supermarket deliveries, in particular Getir, Flink, Picnic and Gorillas. The court has found that riders and drivers carrying out deliv…
The Dutch Supreme Court has ruled on 24 November 2023 that the activities of Deliveroo fall under the binding Collective Labour Agreement for Professional Goods Transport, and thus, are covered by the industry wide pension fund for professional road transport.
This decision follows two previous rulings by the Amsterdam Court of Appeal in December …
On 24 March 2023, in a landmark ruling, the Dutch Supreme Court upheld a ruling by the Court of Appeal that Deliveroo riders were legally employees, not independent contractors. The court applied the "substance over form" principle, which means that the legal classification of a relationship is determined by its actual characteristics, not just by…
In the Netherlands, the trade union Werkvereniging represents and mobilises workers regardless of their employment status. It advocates for a labour market and social security system that includes and benefits flexible workers, self-employed, workers on temporary employment contracts and workers in permanent employment. In this sense, it strives t…
The platform for self-employed entrepreneurs aims to strengthen independent entrepreneurship through lobbying, the creation of a support structure for entrepreneurs and the promotion of collaborations and networks at local, regional and national level. Among others, the organisation aspires to the modernisation of the current labour law. This is b…
In the Netherlands, food delivery riders affiliated to the food delivery platform Deliveroo set up an action group and tried to mobilise riders of similar platforms (Foodora, Uber Eats, Thuisbezorgd).
Among their main activities are protest marches organised during late 2017 against riders’ forced self-employment as per February 2018, as well as t…
A driver (Mr F.) asked for his contractual relationship with Uber BV to be reclassified as an employment contract, after Uber deactivated his account. The Paris Court of Appeal (10 January 2019) had agreed, finding that his status as “independent” was fictitious. Uber France and Uber BV appealed.
The Cour de cassation upheld the appeal court’s dec…
23 records found
| Date | Title | Tags |
|---|---|---|
| 5 December 2024 | VBAR: New bill to target bogus self-employment
Initiative | No platform work typology |
|
| 26 August 2024 | Uber Receives €290 Million Fine for EU Data Protection Violations
Initiative | On-location determined |
|
| 4 April 2023 | Amsterdam Court of Appeal rules Uber violated data protection rights
Court ruling | On-location determined |
Tag Updated |
| 13 January 2023 | Helpling Netherlands declared bankrupt by Court in Amsterdam
Court ruling | On-location negotiated |
|
| 3 December 2021 | E-commerce employers organisation established
Initiative | No platform work typology |
|
| 23 November 2021 | Regulations of Airbnb in the Netherlands
Legislation | On-location negotiated |
|
| 23 November 2021 | ShareNL
Initiative | No platform work typology |
|
| 23 November 2021 | Dutch Court rules in favour of emplyoee status for Deliveroo riders
Court ruling | On-location determined |
|
| 23 November 2021 | Deliveroo strikes Netherlands and Belgium
Initiative | On-location determined |
|
| 21 September 2021 | Amsterdam Court of Appeal declares Helpling cleaners are temporary workers
Court ruling | On-location negotiated |
|
| 13 September 2021 | Amsterdam Court Rules in favour of employee status (Uber)
Court ruling | On-location determined |
Tag Updated |
| 12 May 2021 | Paris Court of Appeal Rules Uber Driver is an Employee
Court ruling | On-location determined |
|
| 11 March 2021 | District Court of Amsterdam: Uber does not need to provide further information or data to riders
Court ruling | On-location determined |
|
| 11 March 2021 | District Court of Amsterdam: Ola does not need to provide further information or data to drivers
Court ruling | On-location determined |
|
| 22 January 2021 | Agreement to collaborate between FNV and Temper
Initiative | On-location negotiated |
|
| 21 January 2021 | ShareNL
Initiative | No platform work typology |
|
| 15 January 2021 | Giggin’ Policy Project
Initiative | No platform work typology |
|
| 15 December 2020 | Lawsuit FNV: Uber drivers get too little
Court ruling | On-location determined |
Tag Updated |
| 11 July 2019 | Online platform Helpling is not allowed to charge any commission to cleaners
Court ruling | On-location negotiated |
|
| 16 January 2019 | FNV wins two lawsuits against Deliveroo (FNV wint twee rechtszaken tegen Deliveroo)
Court ruling | On-location determined |
|
| 15 January 2019 | FNV against Deliveroo on employment status
Court ruling | On-location determined |
|
| 15 January 2019 | FNV against Deliveroo on collective agreement
Court ruling | On-location determined |
|
| 23 July 2018 | Amsterdam Court Rules Deliveroo Rider Self-Employed, Not Employee
Court ruling | On-location determined |
This digital story presents headline findings on the working conditions and information needs of online platform workers across key areas: Who platform workers are; Where they operate geographically; Their working conditions and earnings; How algorithmic management impacts their work; Information needs about rights and protecting workers in the digital economy.
This report analyses the working conditions and information needs of online platform workers based on a survey of 3 830 workers across 15 EU Member States. Unlike existing research focused on on-location platform work, this study examines workers who provide services entirely online. The findings reveal a workforce that is predominantly male, of prime working age and highly educated, primarily delivering skilled professional services rather than microtasks.
Building on Eurofound’s established conceptual framework of the digital age, this concept paper examines how the unfolding artificial intelligence wave is set to transform not only the world of work and employment, but also the wider fabric of society, from the delivery and quality of public services to the production, dissemination and governance of information. The analysis is guided by four vectors of change – automation, augmentation, digitisation and platformisation – identified as the central drivers shaping this transformation. The concepts presented in this paper will inform Eurofound’s future research on artificial intelligence and algorithmic management.
Findings of a new Eurofound–ELA survey conducted in 15 Member States confirm the widespread use of intrusive algorithmic management practices in online platform work.
This working paper aims to provide an overview of the legal landscape of online platform work in the EU, focusing on a set of key issues relating to the rights and protections of online platform workers. Specifically, regulations concerning working conditions and social protection, the complexities of cross-border platform work, and regulations on algorithmic management, data privacy, and protection.
This article explores how algorithmic management operates, distinguishing between rule-based and AI-driven approaches, and examines how it automates key managerial functions such as planning, organising, staffing, directing and controlling. It also considers the implications for workers’ employment status, drawing on recent court rulings, and assesses its impact on working conditions, highlighting both potential benefits such as efficiency gains and risks including reduced autonomy, unfair treatment and privacy infringements.
