Date
4 April 2023

Tag

Active

Country
Netherlands Netherlands
Geographical scope
National
Type
  • Type

    Algorithmic management

    Legal

Description

In April 2023, the Amsterdam Court of Appeal judged in favour of Uber drivers, finding that the company had violated drivers' rights under the General Data Protection Regulation. Importantly, the Court rejected Uber’s attempt to rely on ‘humans in the loop’ and found that, based on facts, these reviews are only a symbolic act. The Court also found that trade secrets cannot be used as arguments in favour of withholding information that is relevant for explaining algorithmic decisions.


Updates (1)

The following recent changes to this court ruling have been recorded.

10 October 2023

In October 2023, the Court ruled that Uber failed to comply with the April decision and ordered €584,000 in penalty payments to Uber drivers fired through automatic algorithms, with €4,000 accruing for each additional day of non-compliance. This Court ruling is the result of the automated decision to dismiss two Uber drivers from Portugal and the United Kingdom, which was brought by Worker Info Exchange.

Additional metadata

Keywords
privacy and data protection, algorithm, algorithmic management
Actors
Platform, Individual worker
Sector
Transportation and storage
Platforms
Uber

Sources

Citation

Eurofound (2023), Amsterdam Court of Appeal Decision in Uber case (Court ruling), Record number 4401, Platform Economy Database, Dublin, https://apps.eurofound.europa.eu/platformeconomydb/amsterdam-court-of-appeal-decision-in-uber-case-110150.