Deliveroo- Riders’ Union Netherlands

Platform economy database

Database of initiatives and court cases in the EU

Eurofound’s platform economy database provides information on 411 initiatives and court cases that exist or have been implemented in relation to activities in the platform economy. The database was last updated in March 2025 and provides metadata for each entry, such as geographical scope, year, type of initiative, actors involved, sector and companies concerned. Initiatives include legal instruments such as legislative changes or court decisions, as well as voluntary interventions undertaken by different stakeholders to address issues around platform work.

Topic: Platform work Platform economy repository

Date

22 January 2021

Active

Country

Netherlands

Geographical scope

National

Type

Type

Industrial action
Voluntary
Type

Organising and representing workers
Voluntary

View Initiative

Description

In the Netherlands, food delivery riders affiliated to the food delivery platform Deliveroo set up an action group and tried to mobilise riders of similar platforms (Foodora, Uber Eats, Thuisbezorgd).

Among their main activities are protest marches organised during late 2017 against riders’ forced self-employment as per February 2018, as well as two strikes in January 2018, in which the Riders’ Union has been supported by the Dutch trade union FNV.

Since 2017, FNV has expanded and professionalised the organisation. Its activities include:

Collective bargaining with employers.
Representing the interests of platform workers in social dialogue and talks with governments and policymakers.
Legal action.
Organising strikes and other actions to generate publicity around working conditions of platform workers.

All Deliveroo riders are eligible to join the FNV Riders Union. In addition, riders from other platforms, such as UberEats and Thuisbezorgd, can also join the union. In its activities, FNV Riders Union represents all riders collectively.

As of February 2022, FNV had initiated several lawsuits against platform companies, such as Deliveroo, Temper and Uber. In December 2021, FNV won a court case against Deliveroo. The judge ruled that Deliveroo riders are covered by the collective labour agreement for the transport of goods. The verdict comes after another appeal case ruled that the deliverers are employees and not freelancers.

Additional metadata

Keywords: representation, industrial relations, social dialogue, working conditions, employment status, collective bargaining
Actors: Individual worker, Employee organisation
Sector: Transportation and storage
Platforms: Thuisbezorgd/Takeaway

FNV against Deliveroo on employment status

In a dispute between the Federation of Dutch Trade Unions (FNV) against the food delivery company Deliveroo, a Dutch court ruled on 15 January 2019 that Deliveroo riders should not …
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FNV against Deliveroo on collective agreement

In a dispute between the Federation of Dutch Trade Unions (FNV) against the food delivery company Deliveroo, a Dutch court ruled on 15 January 2019 that Deliveroo riders are covered …
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FNV wins two lawsuits against Deliveroo (FNV wint twee rechtszaken tegen Deliveroo)

Summary and Dispute: Two delivery drivers took legal action against Deliveroo, disputing their employment status as self-employed workers. The dispute centres on whether they should be classified as employees or …
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While 2020 may come to be seen as the year platform work gathered pace and started to go mainstream – thanks in large part to COVID-19 containment measures sparking an increase in food and grocery delivery – 2021 could be the year that regulation of platform work is set in motion.
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