Date
22 January 2021

Tag

Active

Countries
France, United Kingdom United Kingdom
Geographical scope
Cross-border
Type
  • Type

    Awareness raising, campaigns, information provision

    Voluntary

Description

Uber has introduced ‘Earnings advice sessions’, in order to help its drivers to get advice from the platform and from other drivers on how to maximise time and earnings through driving. 

In 2017, Uber announced it would introduce ‘Earnings advice sessions’ where drivers would be able to get advice from the platform and from other drivers on how to maximise time and earnings through driving. This was particularly targeted at drivers making less than the hourly average, who would receive invitations to join.

Also in 2017, Uber cooperated with the online education platform Futurelearn to provide drivers who had completed more than 500 trips with Uber the option to complete a free course, for which Uber would pay the Certificate of Achievement. Additionally, for 12 months Uber offers drivers free access to the English language learning app, Busuu, to improve English language skills.

In the UK, Uber drivers and couriers can access online courses for free with OpenClassroom, which is an online training platform, ranging from management to business development and professional leadership.

In France, Uber has an ongoing programme called Campus VTCto offer partner drivers skills improvement opportunities including language training (through Uber’s partnership with Babbel, an online language training plaftform) or courses on accounting, job application, time management, presentation skills etc..

In the United States, Uber has a partnership with the Arizona State University (ASU), through which drivers earn credit which can lead to an online undergraduate degree or certificates in entrepreneurship or English language, either for themselves or for a member of their family.


Additional metadata

Keywords
skills and employability, information asymmetry
Actors
Platform
Sector
Transportation and storage

Citation

Eurofound (2021), Uber advice and training (Initiative), Record number 2967, Platform Economy Database, Dublin, https://apps.eurofound.europa.eu/platformeconomydb/uber-advice-and-training-103173.