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Description

On 05. July 2023, the Court of Turin in Italy ruled that Glovo riders are employees. This court ruling confirms the initial decision by the court on 13. January 2023, which Glovo appealed. The Spanish multinational Glovo which is owned by Delivery Hero, a German company, now has to pay its riders according to their effective working hours which include breaks, shifts and waiting times.

This court ruling which clarifies the employment relationship between Glovo and employed riders contributes to the improvement of working conditions for Glovo riders. At the same time, the request of Glovo riders for compensation connected to the constant risk of injuries and life-threatening situations at work has been rejected by the Court in January.

A collective lawsuit was filed by eight Glovo riders against the food delivery platform. Next to the riders' claims for compensation and the request to recognise the employment relationship as subordinate, the lawsuit also broached the issue of algorithm transparency. Accordingly, the Court of Turin expressed itself negatively about the lack of algorithm transparency and algorithmic mechanisms which deteriorate working conditions of riders. This regards algorithmic scoring which enables riders with more deliveries to book more shifts.

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Additional metadata

Keywords

health and safety, algorithm, working conditions, employment status

Actors

Platform, Individual worker, Employee organisation, Government

Sector

Transportation and storage

Platforms

Naofood, Foodinho, Glovo

Sources

• Judgment against Glovo: "Riders are subordinate workers", but it is a half victory (17 January 2023)
• Turin, Glovo riders also win in appeal: they are employed workers (5 July 2023)

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