Date
3 September 2025

Tag

Active

Country
Estonia Estonia
Geographical scope
Local
Type
  • Type

    Other (voluntary)

    Voluntary
View Initiative

Description

The state-owned postal delivery company Omniva has started an app-based pilot project in Tallinn involving platform workers, allowing people to sign up and work as couriers using their own car and equipment. The project, launched amidst an ongoing labour dispute with employee representatives, has received sharp criticisms from the unions.

The unions argue that the project undermines efforts to raise couriers' minimum wage and violates labour agreements. The unions also criticise the company for not consulting them before implementing the new work model, which they argue risks replacing existing employees with unskilled workers, potentially degrading service quality. Additionally, the unions assert that Omniva's actions violate international labour laws and ILO conventions, urging the state to address these issues to maintain worker trust and service quality.

According to the company, the new project will help it respond to fluctuations in the workload and speed up deliveries, while offering people an opportunity to earn extra income.


Additional metadata

Keywords
platform characteristics and business model, platformisation of work
Actors
Platform, Employee organisation, Government
Sector
Transportation and storage
Platforms
Omniva

Sources

Citation

Eurofound (2025), State-owned postal delivery company Omniva starts platform worker pilot project (Initiative), Record number 4497, Platform Economy Database, Dublin, https://apps.eurofound.europa.eu/platformeconomydb/stateowned-postal-delivery-company-omniva-starts-platform-worker-pilot-project-110246.