Date
15 February 2022

Tag

Active

Country
Spain Spain
Geographical scope
National
Type
  • Type

    Code of conduct, standards

    Voluntary
  • Type

    Negotiation of working conditions

    Voluntary
View Initiative

Description

In October 2021, the food delivery company Glovo announced the so-called ‘Couriers Pledge’. This new initiative sets new social standards for the platform which aim to secure fair working conditions. The pledge lays out standards for earnings, safety, communication and support for development opportunities. These standards are said to apply to all workers affiliated with the platform across the whole market, regardless of their employment status. As of 2021, this concerns 74 000 workers. The changes are set to be implemented within 24 months. However, many couriers work via secondary companies (‘fleet partners’), which have might not follow Glovo’s example. For setting up working conditions standards, Glovo collaborated with the Fairwork Foundation, an academic platform that developed fairness principles for platform work. As a result, Fairwork is committed to assessing Glovo’s implementation of the pledge.


Additional metadata

Keywords
health and safety, income
Actors
Platform
Sector
Transportation and storage
Platforms
Glovo

Sources

Citation

Eurofound (2022), Glovo’s pledge to couriers (Initiative), Record number 4300, Platform Economy Database, Dublin, https://apps.eurofound.europa.eu/platformeconomydb/glovos-pledge-to-couriers-110063.