Date
6 January 2022

Tag

Active

Country
Denmark Denmark
Geographical scope
National
Type
  • Type

    Negotiation of working conditions

    Voluntary

Description

Voocali is a platform that provides translation services in Denmark. In 2018, it signed two agreements with the trade union HK Privat, which represents clerical workers and workers in retail and related industries. One of the agreements concerns the company’s employees (the salaried employees' collective agreement concerning trade, knowledge and service) and the other one is a special agreement concerning freelance workers operating via the platform. 

With the freelance agreement, the parties concerned aim to secure fair working conditions and good wages for the workers. The platform itself was started as an attempt to improve the market access of interpreters that had been dependent on the oftentimes poor services of interpretation agencies. Through the platform, the interpreters obtain the possibility to profile themselves and benefit from partly automatised administrative work processes instead of being dependent on an agency. 

Among others, the freelance agreement includes the following aspects: 

  • Free access to the platform for active and deactivated profiles
  • A minimum hourly rate for all affiliated interpreters
  • Guaranteed payment for assignments performed
  • Guaranteed payment for assignments cancelled with less than 24 hours' notice
  • Transportation supplement for interpretation in person
  • Reporting of B tax for freelancers without a CVR number
  • Requirements of objective reasons in case of exclusion from the platform
  • Data portability so that the users may take user ratings with them
  • No restrictions regarding the performance of assignments outside Voocali

Additionally, it contains a range of declarations of intent regarding the establishment of a pension scheme (in the sense that freelancers can opt for a pension scheme via Voocali), further education contributions and enhanced tax reporting (find the original agreement in Danish here). 


Additional metadata

Keywords
labour market access, social protection, representation, industrial relations, social dialogue, income
Actors
Platform, Employee organisation
Sector
Professional, scientific and technical activities
Platforms
Voocali

Sources

Citation

Eurofound (2022), Collective Agreement bewteen Voocali and HK (Initiative), Record number 2278, Platform Economy Database, Dublin, https://apps.eurofound.europa.eu/platformeconomydb/collective-agreement-bewteen-voocali-and-hk-106111.