Business expansion
Ouest; Pays de la Loire; Maine-et-Loire
Location of affected unit(s)
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.20 - Activities of call centres

150 jobs
Number of planned job creations
Job creation
Announcement Date
4 November 2022
Employment effect (start)
1 November 2022
Foreseen end date


Armatis, a group specialising in outsourced customer relations, has announced the opening of its 12th site in France: a call centre that will open in 2023 in the town of Saumur. This new location will create 150 jobs. The first recruitments were launched at the end of October during an initial information day, organised by the company and the public employment service (Pôle emploi). The positions to be filled are for customer service representatives.

Initially, Armatis will set up its services from November at a business incubator site, provided by local authorities. It will then move to its final site in the city centre, in early 2023. With this new centre, Armatis will have a total of 22 locations in France, Portugal, Tunisia and Poland, with a total of 9,000 employees. In France, Armatis has 5,000 employees.  

In 2021, Armatis created 960 jobs in France (FR-Armatis-2021). In 2019, the company announced plans to create 100 new jobs in Caen (FR-Armatis-2019), where it had previously announced creating 110 jobs in 2015 (FR-Armatis-2015), 100 in 2014 (FR-Armatis-2014) and 100 in 2012 (FR-Armatis-2012).



Eurofound (2022), Armatis, Business expansion in France, factsheet number 107706, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/107706.