Business expansion
Location of affected unit(s)
Châteauroux, Caen, Auxerre, Nevers, Île-de-France region
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.20 - Activities of call centres

960 jobs
Number of planned job creations
Job creation
Announcement Date
29 March 2021
Employment effect (start)
29 March 2021
Foreseen end date


The French call centre company Armatis has announced the creation of 1,000 jobs at its 11 sites in France in 2021, at its sites in Nevers, Châteauroux, Caen and Auxerre, as well as in Île-de-France. Considering that 40 recruitments are temporary positions, 960 are considered as the net job creation. New roles will support energy, e-commerce and telecom companies..

Armatis is specialised in the provision of call centre and customer services. It currently employs 9,000 people worldwide on 21 sites in 4 countries (France, Poland, Portugal, Tunisie) and on homeshoring positions (4,500 positions of employees working from home with no precise location). 85% of the workers are employed on permanent employment contracts.



Eurofound (2021), Armatis, Business expansion in France, factsheet number 104398, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/104398.