The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Châteauroux, Caen, Auxerre, Nevers, Île-de-France region
Sector
Administrative Services Office Administrative, Office Support And Other Business Support Activities Activities Of Call Centres 82.20 - Activities of call centres
960 jobs Number of planned job creations
Announcement Date
29 March 2021
Employment effect (start)
29 March 2021
Foreseen end date
Description
The French call centre company Armatis has announced the creation of 1,000 jobs at its 11 sites in France in 2021, at its sites in Nevers, Châteauroux, Caen and Auxerre, as well as in Île-de-France. Considering that 40 recruitments are temporary positions, 960 are considered as the net job creation. New roles will support energy, e-commerce and telecom companies..
Armatis is specialised in the provision of call centre and customer services. It currently employs 9,000 people worldwide on 21 sites in 4 countries (France, Poland, Portugal, Tunisie) and on homeshoring positions (4,500 positions of employees working from home with no precise location). 85% of the workers are employed on permanent employment contracts.
31 March 2021: Le Journal du centre (www.lejdc.fr)
Citation
Eurofound (2021), Armatis, Business expansion in France, factsheet number 104398, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/104398.
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
The retail banking sector is fertile ground for studying the impacts of digitalisation on work and employment. Financial services are increasingly provided online, without the intermediary of customer-facing institutions.
European labour markets have recovered strongly from COVID-19. By the end of 2021, little more than 18 months after the start of the pandemic, employment rates in the EU were almost at pre-crisis levels.
