Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
The call centre company Armatis has announced plans to create over 100 jobs at its site in Caen (Calvados) by September 2014. The site specialises in the provision of customer relations services and currently employs 700 people. The management wants to recruit 100 new call centre agents and several managers to work in Caen.
In 2012, Armatis announced plans to create 100 new jobs at the same site.
Eurofound (2014), Armatis, Business expansion in France, factsheet number 77426, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/77426.