Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
On 10 May 2012, the call centre company Armatis has announced its plan to create over 100 jobs in its site of Caen (Calvados) in 2012.
The site specializes in customer relations and currently employs a workforce of 700 employees. The management wants to recruit 100 new call centre agents and several managers to work in Caen.
Eurofound (2012), Armatis, Business expansion in France, factsheet number 73574, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/73574.