The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
North West; Greater Manchester; Greater Manchester South
Location of affected unit(s)
Trafford
Sector
Administrative Services Office Administrative, Office Support And Other Business Support Activities Activities Of Call Centres 82.20 - Activities of call centres
350 jobs Number of planned job creations
Announcement Date
20 February 2019
Employment effect (start)
1 April 2019
Foreseen end date
Description
Ago Outsourcing, a call centre which operates large contracts for Energy company Scottish Power, has announced plans for further expansion, following previous expansions in 2017 (470 jobs created) and 2018 (240 jobs created). The latest round will see 350 jobs created at a new call centre in Trafford, Greater Manchester. The site is set to open in April 2019 with an initial staff of 80, though that will rise to 350 over the following months. A recruitment fair is being held in order to give prospective candidates further information about working at the company.
The announcement of the latest increases was also accompanied by a statement from the company outlining that they expect to open further sites across the UK later this year as part of the company's ambitious expansion plans.
Eurofound (2019), Ago Outsourcing, Business expansion in United Kingdom, factsheet number 97326, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/97326.
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