Business expansion
United Kingdom
Scotland; South Western Scotland; South Lanarkshire
Location of affected unit(s)
East Kilbride
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.20 - Activities of call centres

470 jobs
Number of planned job creations
Job creation
Announcement Date
18 July 2017
Employment effect (start)
31 July 2017
Foreseen end date


Call centre operator AGO Outsourcing has announced plans to create 470 new jobs at its site in East Kilbride, just south of Glasgow. The jobs are part of a GBP 40 million (€44.8 million) five year investment plan, which has supported the installation of new technology. The jobs will be added in two stages, with 90 jobs created in the sales division from the end of July 2017, and then a further 380 jobs in customer service, financial service and social media which will be created in early 2018. 


  • 18 July 2017: BBC Website


Eurofound (2017), AGO Outsourcing, Business expansion in United Kingdom, factsheet number 91545, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/91545.