Business expansion
Continente; Norte; Ave
Location of affected unit(s)
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.2 - Activities of call centres

250 jobs
Number of planned job creations
Job creation
Announcement Date
3 July 2018
Employment effect (start)
31 July 2018
Foreseen end date
31 December 2018


The French multinational group Armatis, specialised in customer service, CRM solutions and support marketing techniques, has announced that it will recruit 250 workers for its contact centre in Guimarães, Portugal.

The company states that the contracts are fixed-term and have duration of seven months, renewable for equal periods.

Armatis has 23 centres spread across France, Portugal, Tunisia and Poland employing around 10,000 people in total. The group, which has been operating in Portugal since 2012, currently has six production centres in the cities of Lisbon, Caldas da Rainha, Porto and Guimarães, employing more than 2,000 people in Portugal.

The Guimarães contact centre opened in 2017. It was followed by an announcement reporting the creation of 400 jobs.



Eurofound (2018), Armatis, Business expansion in Portugal, factsheet number 94560, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/94560.