The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Administrative Services Office Administrative, Office Support And Other Business Support Activities Activities Of Call Centres 82.2 - Activities of call centres
250 jobs Number of planned job creations
Announcement Date
3 July 2018
Employment effect (start)
31 July 2018
Foreseen end date
31 December 2018
Description
The French multinational group Armatis, specialised in customer service, CRM solutions and support marketing techniques, has announced that it will recruit 250 workers for its contact centre in Guimarães, Portugal.
The company states that the contracts are fixed-term and have duration of seven months, renewable for equal periods.
Armatis has 23 centres spread across France, Portugal, Tunisia and Poland employing around 10,000 people in total. The group, which has been operating in Portugal since 2012, currently has six production centres in the cities of Lisbon, Caldas da Rainha, Porto and Guimarães, employing more than 2,000 people in Portugal.
The Guimarães contact centre opened in 2017. It was followed by an announcement reporting the creation of 400 jobs.
Sources
Citation
Eurofound (2018), Armatis, Business expansion in Portugal, factsheet number 94560, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/94560.
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