Business expansion
United Kingdom
South West; Devon; Plymouth
Location of affected unit(s)
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.20 - Activities of call centres

300 jobs
Number of planned job creations
Job creation
Announcement Date
11 December 2017
Employment effect (start)
1 January 2018
Foreseen end date
28 February 2018


Outsourcing company Sitel has announced plans to create 300 new jobs at its site in Plymouth. The company, which started operating in the city in 2017, is able to offer these new positions due to a major contract with an unnamed large national company. The majority of the positions will be offered initially as short-term contracts of three to six months, but with the possibility to become permanent subsequently. The recruitment for the new positions began during December 2017 and the new jobs will be added throughout January and February 2018.


  • 11 December 2017: Insider Media
  • 15 December 2017: Plymouth Herald


Eurofound (2017), Sitel, Business expansion in United Kingdom, factsheet number 92930, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/92930.