Business expansion
United Kingdom
South West; Devon; Plymouth
Location of affected unit(s)
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.20 - Activities of call centres

700 jobs
Number of planned job creations
Job creation
Announcement Date
4 November 2016
Employment effect (start)
1 February 2017
Foreseen end date


American services provider Sitel is reported to be creating 700 jobs as it continues its expansion within the UK. The company has signed a contract on the Ship building in Plymouth, which was formerly the Herald and Western Morning News offices. Following renovation the site has been made operational for its new purpose. The company has suggested that it could eventually employ more than 700, though this would be dependent on securing a second premises in the city. Sitel will begin operating from The Ship in February 2017.


  • 4 November 2016: Plymouth Herald


Eurofound (2016), Sitel, Business expansion in United Kingdom, factsheet number 89113, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/89113.