Business expansion
United Kingdom
West Midlands; West Midlands; Coventry
Location of affected unit(s)
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.20 - Activities of call centres

400 jobs
Number of planned job creations
Job creation
Announcement Date
9 June 2016
Employment effect (start)
31 July 2016
Foreseen end date


Customer service company Sitel has announced that it is to create 400 new  jobs in Coventry. The move comes less than two years after the company opened a site in the city with the creation of 350 jobs. The new jobs will be located in offices on the Earlsdon Park business site. It is understood that the new operations will be opened by the end of July 2016, following some refurbishment of the premises. It is not known when all the new job positions will be filled.


  • 9 June 2016: Coventry Telegraph


Eurofound (2016), Sitel, Business expansion in United Kingdom, factsheet number 88077, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/88077.