The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Administrative Services Office Administrative, Office Support And Other Business Support Activities Activities Of Call Centres 82.20 - Activities of call centres
200 jobs Number of planned job creations
Announcement Date
16 March 2015
Employment effect (start)
Foreseen end date
Description
Call centre operator Firstsource has announced that it is to create 200 new jobs in North East England. The positions are understood to be both full and part-time and will be split between the company's sites in Middlesbrough and Sunderland. The new jobs are being created after new contracts have been won from a major telecoms company and also a UK-based bank. It is not known when the new positions will be filled. The company which is headquartered in India employs around 26,000 globally in India, the Philippines, the USA and the UK. The new jobs represent a revival of the company in the North East; in 2012 the company cut 500 jobs from its Middlesbrough and Thornaby sites.
Sources
16 March 2015: BBC Website
Citation
Eurofound (2015), Firstsource, Business expansion in United Kingdom, factsheet number 79184, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/79184.
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