Business expansion
United Kingdom
Location of affected unit(s)
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.2 - Activities of call centres

600 jobs
Number of planned job creations
Job creation
Announcement Date
29 November 2013
Employment effect (start)
Foreseen end date


Call centre company Webhelp UK will create about 600 jobs in the UK within the next months. This includes full- and part-time positions.

170 jobs are to be created in Derby, 75 in Falkirk, 27 in Glasgow, 40 in Kilmarnock and about 30 in Dunoon and Greenock. The remainder of job creations will be in other locations across the country.

Webhelp UK provides call centre services for customers like Vodafone and Sky and is looking to expand its operations. Earlier in 2013, the company had already announced to create an additional 350 jobs in Scotland until 2015. It is unclear form the sources if some of the newly announced jobs in Scotland (about 60) were already reported in this previous announcement.


  • 28 November 2013: BBC News
  • 29 November 2013: e4s


Eurofound (2013), Webhelp UK, Business expansion in United Kingdom, factsheet number 76274, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/76274.