Business expansion
United Kingdom
Scotland; South Western Scotland; Glasgow City
Location of affected unit(s)
Glasgow, Labert, Kilmarnock
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.2 - Activities of call centres

350 jobs
Number of planned job creations
Job creation
Announcement Date
8 May 2013
Employment effect (start)
8 May 2013
Foreseen end date
8 May 2015


Management services provider Webhelp TSC is to create 350 new jobs in Scotland in the next two years. The company plans to create 294 call center jobs for Glasgow, 76 in Labert and 30 in Kilmarnock (till the announcement day 50 people have been already employed). Till now the company employs over 6,000 people in the UK. TSC was previously owned by the HERO Group and after February 2013 belongs to the French group Webhelp. 


  • 8 May 2013: BBC (online)
  • 30 May 2013: DailyRecord
  • 8 May 2013: business7


Eurofound (2013), Webhelp TSC, Business expansion in United Kingdom, factsheet number 75503, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/75503.