Business expansion
Polnocno-Zachodni; Zachodniopomorskie; Szczecinski
Location of affected unit(s)
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.2 - Activities of call centres

100 jobs
Number of planned job creations
Job creation
Announcement Date
23 August 2013
Employment effect (start)
Foreseen end date
31 December 2013


On 23 August 2013, the outsourcing services provider Arvato Poland announced its plans to create 100 jobs at the contact center in Szczecin by the end of 2013. The center is looking for people with foreign language skills.

Arvato is part of an international media corporation, Bertelsmann AG. The company provides outsourcing services such as IT, mass communication, loyalty programs, e-commerce, contact/call center, financial services.

The company has been operating in Poland since 1994 and employs over 2,000 people in 8 locations across the country. The unit in Szczecin has been operating for almost ten years. Currently the center employs 200 people.

The present job creation announcement is linked with a recent restructuring plan in Ireland involving 140 job cuts.

For previous restructuring in various countries see ArvatoIE-2012, ArvatoDE-2012, ArvatoPL-2012, ArvatoFR-2011, ArvatoFR-2007, ArvatoFR-2006 and ArvatoUK- 2004.


  • 23 August 2013: Szczecin Biznes


Eurofound (2013), Arvato Poland, Business expansion in Poland, factsheet number 75825, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/75825.