Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
eDesk, an Irish e-commerce company that provides customer support to online retailers, is to create 150 new jobs worldwide over the next 18 months. 130 will be based in Ireland and in Nothern Ireland (eDesk-2022-IE) and 20 jobs in the USA. The new roles will be mainly in technology and product roles but will also be amongst product, sales, marketing, customer success and customer support divisions.
The company operates a hybrid workplace model, offering remote working as well as office space. It currently employs 97 people.
Eurofound (2022), eDesk, Business expansion in World, factsheet number 106910, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/106910.