Business expansion
Location of affected unit(s)
Krakow, Bielsko Biala, Katowice, Stalowa Wola, Warsaw
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.20 - Activities of call centres

300 jobs
Number of planned job creations
Job creation
Announcement Date
25 March 2022
Employment effect (start)
25 March 2022
Foreseen end date
31 December 2022


Armatis, a French company specialising in customer relations and sales, is planning to hire 300 to 450 people in Poland in 2022, at its offices in Krakow, Bielsko Biala, Katowice, Stalowa Wola, and Warsaw. Most of the new employees will work in the e-commerce, tourism, and media sectors. The company is looking for both experienced and without experience staff. The new employees will attend training courses. The announced business expansion is the result of the company's quick growth in 2021.

Currently, Armatis employs 1,500 people in Poland. Over 40% of the company's agents work remotely.

Previous business expansion was recorded in the ERM database in 2021, with 100 new jobs (Armatis-2021-PL).



Eurofound (2022), Armatis , Business expansion in Poland, factsheet number 106676, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/106676.