Business expansion
Polnocny; Pomorskie; Gdanski
Location of affected unit(s)
Retail Trade, Except Of Motor Vehicles And Motorcycles
Retail Sale Via Stalls And Markets Or Other
47.91 - Retail sale via mail order houses or via Internet

650 jobs
Number of planned job creations
Job creation
Announcement Date
10 May 2021
Employment effect (start)
10 May 2021
Foreseen end date
31 December 2021


US-owned online retailer Amazon announced that it will create over 650 new positions customer service centre in the Polish city of Gdansk by the end 2021. The centre was launched in March 2021 along with the official launch of the Polish version of the Amazon e-commerce platform. Amazon is looking for people to provide services in four languages (Polish, German, French and Italian). For candidates, both working in the office and remote format are available.

Amazon, the world’s largest e-commerce company, currently employs over 1,225,000 employees worldwide. Amazon has been operating in Poland since 2014 and employs over 18,000 people in nine distribution centres across the country.

Previous business expansions were announced in March 2019 (1,000 jobs created), July 2019 (1,000 jobs created), February 2020 (1,000 jobs created), May 2020 (100 jobs created), August 2020 (500 jobs created) and January 2021 (1,000 jobs created).



Eurofound (2021), Amazon, Business expansion in Poland, factsheet number 104862, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/104862.