Phase
Protection of employees' privacy in relation to the monitoring of electronic online communication data
Native name
Bescherming van de persoonlijke levenssfeer van de werknemers ten opzichte van de controle op de elektronische online communicatiegegevens
Type
Employee monitoring and surveillance
Added to database
04 October 2023

Article

CAO 81 van 26 April 2002 ter Bescherming van de persoonlijke levenssfeer van de werknemers ten opzichte van de controle op de elektronische online communicatiegegevens


Description

Collective Labour Agreement 81 arranges the monitoring of electronic communication data in the workplace in Belgium. It regulates the monitoring of all forms of electronic online communication data, regardless of the carrier, transmitted or received by employees in the course of their employment, both internally and externally.

Employers may carry out monitoring for four main reasons: * preventing defamatory acts and behaviours, * protecting business interests, * ensuring IT network system security, and * monitoring compliance with company rules. They may not violate the personal privacy of employees and must act proportionally, processing only necessary data.

In terms of transparency employers must provide detailed information about the monitoring system, including what is being monitored, why, the duration of monitoring, data storage, and whether monitoring is permanent. Rights, obligations, prohibitions, and sanctions must be communicated, both individually and collectively.

In case of violations, the employer must discuss the infringement with the offender, giving the employee the opportunity to justify their actions and prevent future violations.

CA 81 does not regulate how access to and the use of online communication tools in the company should be governed; this remains the responsibility of the employer.

The standards in CA 81 can be clarified, supplemented, and adapted to specific situations at the sector and/or company level.


Commentary

Since it is a National level collective agreement, all social partners had to formally agree with the CA before signing.


Additional metadata

Cost covered by
Not available
Involved actors other than national government
Trade union Employer organisation
Involvement (others)
None
Thresholds
Affected employees: No, applicable in all circumstances
Company size: No, applicable in all circumstances
Additional information: No, applicable in all circumstances

Citation

Eurofound (2023), Belgium: Employee monitoring and surveillance, Restructuring legislation database, Dublin, https://apps.eurofound.europa.eu/legislationdb/employee-monitoring-and-surveillance/belgium

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