Business expansion
United Kingdom
Scotland; Eastern Scotland; Falkirk
Location of affected unit(s)
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.20 - Activities of call centres

120 jobs
Number of planned job creations
Job creation
Announcement Date
20 December 2019
Employment effect (start)
13 January 2020
Foreseen end date


Webhelp, a France-based global business process outsourcing company, has announced that it will create 120 new permanent jobs in its call centre in Larbert, Scotland. The recruitment process is already underway and the newly recruited staff will start work from 13 January 2020. The new jobs include 90 customer service and 30 sales roles. The employees will be providing services to Sky Mobile customers.

Webhelp UK was established in 2013 and it has 11 sites across the country. The company provides services to businesses in the telecommunications, media, financial services, retail, energy, and travel sectors.



Eurofound (2019), Webhelp, Business expansion in United Kingdom, factsheet number 99550, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/99550.