Internal restructuring
Hrvatska; Kontinentalna Hrvatska; Grad Zagreb
Location of affected unit(s)
City of Zagreb
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Office Administrative And Support Activities
82.11 - Combined office administrative service activities

550 - 600 jobs
Number of planned job losses
Job loss
Announcement Date
16 September 2019
Employment effect (start)
1 October 2019
Foreseen end date
29 November 2019


The Offices of Public Administration will shift 200 tasks to counties' offices on 1 January 2020. According to the analysis by the Ministry of Public Administration, 600 of the 2,500 public servants in the state administration offices will use the severance payment option being offered. The restructuring should reduce the total number of civil servants and savings should be made.

According to the government, this restructuring should make it easier for citizens to access services such as issuing birth certificates and obtaining other documents and county mayors (zupani) will acquire greater autonomy. The government states that the new system will be much more efficient than it was before. The citizens will benefit because all services will be more accessible to them. 

Counties will be supported in carrying out these new tasks by the ongoing digitisation of public administration. For this operation, an amount of HRK 350 million (€47 million) has been allocated in the state budget and will be transferred to the counties.



Eurofound (2019), The Offices of Public Administration, Internal restructuring in Croatia, factsheet number 98492, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/98492.