Monzo

Type
Business expansion
Country
United Kingdom
Region
Wales; South East Wales; Cardiff and Vale of Glamorgan
Location of affected unit(s)
Cardiff
Sector
Adminstrative / Support Services
82 - Office administrative, office support and other business support activities
82.2 - Activities of call centres
82.20 - Activities of call centres
312 jobs
Number of planned job creations
Job creation
Announcement Date
9 January 2019
Employment effect (start)
Foreseen end date
31 January 2023

Description

Online banking app Monzo has announced plans to open a new call centre in Cardiff, creating 312 jobs in the process. The jobs are being supported by a grant from the Welsh Government of GBP 950,000 (€1.07 million) and will add to the 32,000 people employed within Wales in the call centre industry. The jobs will be added over a period of four years and hiring for the new positions is already underway; as of January 2019, Monzo employs around 500 workers at its headquarters in London. 

Sources

Citation

Eurofound (2019), Monzo, Business expansion in United Kingdom, factsheet number 96308, European Restructuring Monitor. Dublin, https://apps.eurofound.europa.eu/restructuring-events/detail/96308.