The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Wales; South East Wales; Cardiff and Vale of Glamorgan
Location of affected unit(s)
Cardiff
Sector
Adminstrative / Support Services 82 - Office administrative, office support and other business support activities 82.2 - Activities of call centres 82.20 - Activities of call centres
312 jobs Number of planned job creations
Announcement Date
9 January 2019
Employment effect (start)
Foreseen end date
31 January 2023
Description
Online banking app Monzo has announced plans to open a new call centre in Cardiff, creating 312 jobs in the process. The jobs are being supported by a grant from the Welsh Government of GBP 950,000 (€1.07 million) and will add to the 32,000 people employed within Wales in the call centre industry. The jobs will be added over a period of four years and hiring for the new positions is already underway; as of January 2019, Monzo employs around 500 workers at its headquarters in London.
Eurofound (2019), Monzo, Business expansion in United Kingdom, factsheet number 96308, European Restructuring Monitor. Dublin, https://apps.eurofound.europa.eu/restructuring-events/detail/96308.
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