The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Administrative Services Office Administrative, Office Support And Other Business Support Activities Activities Of Call Centres 82.20 - Activities of call centres
312 jobs Number of planned job creations
Announcement Date
9 January 2019
Employment effect (start)
Foreseen end date
31 January 2023
Description
Online banking app Monzo has announced plans to open a new call centre in Cardiff, creating 312 jobs in the process. The jobs are being supported by a grant from the Welsh Government of GBP 950,000 (€1.07 million) and will add to the 32,000 people employed within Wales in the call centre industry. The jobs will be added over a period of four years and hiring for the new positions is already underway; as of January 2019, Monzo employs around 500 workers at its headquarters in London.
Eurofound (2019), Monzo, Business expansion in United Kingdom, factsheet number 96308, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/96308.
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