Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Indian owned outsourcing company Hinduja Global Solutions (HGS) has announced plans to invest in and expand its Selkirk site, which will result in the creation of 150 jobs. The investment will give greater security for the jobs of the company's 265 workers at the call centre in the Scottish Borders, and has been welcomed by the Deputy First Minister of Scotland. A spokesperson for HGS emphasised that the local skill base was a key reason behind the new investment. It is expected that the new jobs will be filled by the end of 2019.
Eurofound (2018), Hinduja Global Solutions , Business expansion in United Kingdom, factsheet number 96220, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/96220.