Business expansion
Continente; Norte; Grande Porto
Location of affected unit(s)
Vila Nova de Gaia
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.2 - Activities of call centres

300 jobs
Number of planned job creations
Job creation
Announcement Date
22 November 2018
Employment effect (start)
27 November 2018
Foreseen end date
31 December 2018


Teleperformance has announced plans to create 300 new positions at its centre in Vila Nova de Gaia. The centre started operating in January 2018 and as of November 2018 employs 200 people. The company offers job vacancies for different levels of qualification and for projects developed in Portuguese, German, Dutch, English and Italian languages.

Teleperformance Portugal is part of the Teleperformance group, which specialises in customer experience management and shared services for international markets. The group employs 10,000 people from 82 nationalities worldwide and provides services in 35 languages for 64 markets.



Eurofound (2018), Teleperformance, Business expansion in Portugal, factsheet number 95958, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/95958.