Business expansion
United Kingdom
Yorkshire and the Humber; East Riding and North Lincolnshire; Kingston upon Hull
Location of affected unit(s)
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.20 - Activities of call centres

200 jobs
Number of planned job creations
Job creation
Announcement Date
23 October 2018
Employment effect (start)
Foreseen end date
31 October 2019


Call centre ResQ has announced plans to create 200 new jobs at its site in Hull, taking the headcount at the site to 800. The news follows the signing of a new two year contract with mobile phone company Vodafone, reportedly worth GBP 10 million (€11.2 million) per annum. Annual salaries for the sales advisors roles will be in the region of GBP 16,000-18,000 (€18,000-20,300) with potential earnings of up to GBP 24,000 (€27,000) with bonuses. There is no information on when recruitment will begin, though it is expected that the positions will be filled by the end of October 2019.



Eurofound (2018), ResQ, Business expansion in United Kingdom, factsheet number 95936, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/95936.