ResQ

Type
Business expansion
Country
United Kingdom
Region
Yorkshire and The Humber; East Yorkshire and Northern Lincolnshire; Kingston upon Hull, City of
Location of affected unit(s)
Hull
Sector
Adminstrative / Support Services
82 - Office administrative, office support and other business support activities
82.2 - Activities of call centres
82.20 - Activities of call centres
200 jobs
Number of planned job creations
Job creation
Announcement Date
23 October 2018
Employment effect (start)
Foreseen end date
31 October 2019

Description

Call centre ResQ has announced plans to create 200 new jobs at its site in Hull, taking the headcount at the site to 800. The news follows the signing of a new two year contract with mobile phone company Vodafone, reportedly worth GBP 10 million (€11.2 million) per annum. Annual salaries for the sales advisors roles will be in the region of GBP 16,000-18,000 (€18,000-20,300) with potential earnings of up to GBP 24,000 (€27,000) with bonuses. There is no information on when recruitment will begin, though it is expected that the positions will be filled by the end of October 2019.

Citation

Eurofound (2018), ResQ, Business expansion in United Kingdom, factsheet number 95936, European Restructuring Monitor. Dublin, https://apps.eurofound.europa.eu/restructuring-events/detail/95936.