Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Broadnet Telecom Inc. is Norwegian wireless and fiber-optics solutions company. The mission of the company is to deliver world-class products, services, and systems to customers in three major markets: Mobile Networks, Enterprise Networks, and Government Communications. Broadnet outsourced maintenance tasks of the Norwegian emergency communications network to the Indian IT services provider TechMahindra. However, Broadnet discovered that TechMahindra had more extensive access to the Norwegian emergency network than it was provided and because of this issue it decided to move the entire operations of the emergency network and maintenance of the infrastructure back to Norway.
Eurofound (2017), Broadnet, Reshoring in Norway, factsheet number 95, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/95.