Business expansion
United Kingdom
East of England; Essex; Southend-on-Sea
Location of affected unit(s)
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.20 - Activities of call centres

200 jobs
Number of planned job creations
Job creation
Announcement Date
13 August 2018
Employment effect (start)
Foreseen end date
30 September 2018


Customer service business Ventrica has announced plans to create 200 new jobs. The positions will be added at its premises in Southend-on-Sea, where the company already employs 450 people. The site provides supports for its customers via phone and webchat channels and is looking to fill a variety of roles from management to customer service advisers. The business previously expanded in 2017 and requires the new roles to support increased demand for its activities. The new jobs are expected to be in place by the end of September 2018.



Eurofound (2018), Ventrica, Business expansion in United Kingdom, factsheet number 94764, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/94764.