The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
South East (England); Surrey, East and West Sussex; West Sussex (North East)
Location of affected unit(s)
Crawley
Sector
Transportation / Storage 51 - Air transport 51.1 - Passenger air transport 51.10 - Passenger air transport
150 jobs Number of planned job losses
Announcement Date
3 July 2018
Employment effect (start)
3 July 2018
Foreseen end date
Description
Virgin Atlantic, the UK-based airline, has announced that it is closing down its contact centre at its headquarters in Crawley, England, making 150 employees redundant. According to the company’s spokesperson, the statutory consultation period with affected staff members has already started. The company is restructuring its contact centre operations by bringing all contact centre operations to another existing site in Swansea, Wales. A spokesperson for the company said: “Being located together will make it easier to operate a large 24/7 contact centre operation”.
The company’s Crawley site is the airline’s main training centre for crew, contact centre and engineering staff.
Eurofound (2018), Virgin Atlantic , Closure in United Kingdom, factsheet number 94693, European Restructuring Monitor. Dublin, https://apps.eurofound.europa.eu/restructuring-events/detail/94693.
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