Internal restructuring
Location of affected unit(s)
Belfort, Lyon, Montpellier, Montigny-le-Bretonneux, Blagnac
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.20 - Activities of call centres

240 jobs
Number of planned job losses
Job loss
Announcement Date
23 January 2018
Employment effect (start)
1 May 2018
Foreseen end date
31 December 2018


The call centre group, Teleperformance, has confirmed the launch of a voluntary redudancy scheme, partly in the form of new legal procedure known as the collective conventional termination of contract (rupture conventionnelle collective) (see EurWORK, France: Government unveils plans to reform labour law, 27 November 2017). This plan aims to cut 240 positions: 130 are employees (telephone consultants) and 90 are supervisors and managers. For what concerns the cuts in employees positions, five centres are affected (Belfort, Lyon, Montpellier, Montigny-le-Bretonneux in the Paris region and Blagnac, near Toulouse). For supervisors and managers, the scope is national. 


  • 23 January 2018: Le Figaro
  • 23 January 2018: Ouest-France
  • 2 February 2018: Le Revenu


Eurofound (2018), Teleperformance, Internal restructuring in France, factsheet number 93261, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/93261.