The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Administrative Services Office Administrative, Office Support And Other Business Support Activities Activities Of Call Centres 82.20 - Activities of call centres
175 jobs Number of planned job creations
Announcement Date
17 January 2018
Employment effect (start)
Foreseen end date
Description
The German holiday and travel company TUI has announced it will create 175 new jobs at its call centre in Swansea. The company currently employs 280 people at the site, having expanded since its opening in 2015 with a staff of 48. The jobs will be supported by a grant of 525,000 GBP (€597,545 as per January 2018) from the Welsh Government's business grant scheme.
A spokesperson for the Welsh Government commented that the news of the new jobs was a significant indication of the quality of the local labour force. It is not known when the new jobs will be filled, though it has been reported that the recruitment process is underway.
Sources
17 January 2018: BBC Website
17 January 2018: Wales Online
Citation
Eurofound (2018), TUI, Business expansion in United Kingdom, factsheet number 93074, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/93074.
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
The retail banking sector is fertile ground for studying the impacts of digitalisation on work and employment. Financial services are increasingly provided online, without the intermediary of customer-facing institutions.
European labour markets have recovered strongly from COVID-19. By the end of 2021, little more than 18 months after the start of the pandemic, employment rates in the EU were almost at pre-crisis levels.
