Business expansion
Lietuva; Vilniaus apskritis;
Location of affected unit(s)
Administrative Services
Travel Agency, Tour Operator And Other Reservation Service And Related Activities
Other Reservation Service And Related Activities
79.9 - Other reservation service and related activities

200 jobs
Number of planned job creations
Job creation
Announcement Date
23 November 2017
Employment effect (start)
1 April 2018
Foreseen end date
31 December 2018


Dutch travel e-commerce company Booking.com plans to open a customer service centre in Vilnius in April 2018 and to create around 200 new jobs by the end of 2018. The company will hire specialists with specific linguistic skill sets (Russian, German, Polish, English, etc.). The Vilnius centre will be the ninth customer service centre in Europe and the seventeenth worldwide. According to the management, the number of employees in the Vilnius centre is expected to grow to 900 within four to five years.

Booking.com belongs to the Priceline Group. Currently the company employs more than 15,000 employees in 198 offices in 70 countries worldwide.


  • 23 November 2017: Verslo zinios
  • 23 November 2017: 15min.lt


Eurofound (2017), Booking.com, Business expansion in Lithuania, factsheet number 92614, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/92614.