Internal restructuring
Lietuva; Vilniaus apskritis;
Location of affected unit(s)
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.2 - Activities of call centres

111 jobs
Number of planned job losses
Job loss
Announcement Date
11 September 2017
Employment effect (start)
11 September 2017
Foreseen end date
9 November 2017


Customer service provider Teleperformance LT is to dismiss 111 employees from its subsidiary in Vilnius by 9 November 2017. According to the management, employees will be dismissed due to economic reasons. Currently the company employs 153 employees.

The Lithuanian Labour Exchange will develop a special prevention program for the dismissed employees to facilitate their integration in the labour market.

The branch in Vilnius provides customer services to the Baltic and Nordic countries, as well as Polish, German and Russian markets. The company provides customer acquisition, customer care, technical support, debt collection, social media, and other services.


  • 11 September 2017: Verslo zinios
  • 9 August 2017: Lithuanian Labour Exchange


Eurofound (2017), Teleperformance LT, Internal restructuring in Lithuania, factsheet number 91898, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/91898.