Business expansion
United Kingdom
Yorkshire and the Humber; South Yorkshire; Sheffield
Location of affected unit(s)
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.20 - Activities of call centres

500 jobs
Number of planned job creations
Job creation
Announcement Date
16 August 2017
Employment effect (start)
Foreseen end date


Webhelp's call centre is Sheffield announced it will create 500 new jobs, which will nearly double the centre's head count. The positions are created in response to increased business from Webhelp's clients, and will be located in the customer service, ecommerce, sales and collections departments. The roles will be permanent and the business is offering a range of shift patterns between the hours of 8am and 11pm. There is no information available on when the new jobs are expected to be filled.


  • 16 August 2017: The Star


Eurofound (2017), Webhelp, Business expansion in United Kingdom, factsheet number 91745, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/91745.