Nordrhein-Westfalen; Düsseldorf; Mönchengladbach
Location of affected unit(s)
Mönchengladbach, Frankfurt
Financial Services
Financial And Insurance Activities
Financial Service Activities, Except Insurance And Pension Funding
64.11 - Central banking

600 jobs
Number of planned job losses
Job loss
Announcement Date
28 July 2017
Employment effect (start)
1 April 2018
Foreseen end date
31 December 2020


On 28 July 2017, the Spanish bank Santander announced it will close approximately 100 of its 300 branches in Germany. Furthermore, the bank will merge the distribution networks of Santander Consumer Bank and Santander Bank. In total, an estimated 600 jobs in sales and administration will be cut between 2018 and 2020.

Specifically, 350 jobs will be cut in Santander's sales department as well as 100 jobs at headquarters in Mönchengladbach. Santander will close its site in Frankfurt that currently counts 150 employees.

In an official statement, Santander officials refer to plans to create a ‘modern omni-channel bank’ in response to changing consumer patterns and digitalisation. The job reduction and transition process will include socially sustainable solutions such as partial retirement and natural attrition.


  • 28 July 2017: rp-online.de
  • 28 July 2017: Handelsblatt (online version)


Eurofound (2017), Santander Consumer Bank, Closure in Germany, factsheet number 91722, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/91722.