île de France; Seine-Saint-Denis;
Location of affected unit(s)
Information / Communication
Publishing Of Information; Production And Programming Of Audiovisual
Programming And Broadcasting Activities
60.20 - Television programming and broadcasting activities

153 jobs
Number of planned job losses
Job loss
Announcement Date
2 June 2017
Employment effect (start)
1 September 2017
Foreseen end date


The French premium cable television channel  Canal + has announced, in the framework of a €300 million cost saving plan launched in summer 2016, a reorganisation of its call-centres that will lead to the closure of its centre of Saint-Denis (Seine-Saint-Denis), near Paris, where 153 people  are currently employed. The activity will be transferred to the call-centre of Rennes (Ille-et-Vilaine), which has a workforce of 150 employees. One of the reason is the decreasing number of phone-calls managed by the call-centre: customers use more and more digital tools instead of reaching Canal + by phone. The plan is now being discussed with the central works council and the first departures may occur after a three months information and consultation process. The management want to mitigate social consequences of the job reductions with redeployment measures within Canal+ (in the site of Rennes) or the group Vivendi, owner of Canal+, or to provide financial support to individuals' projects.


  • 2 June 2017: Le Figaro
  • 2 June 2017: Libération


Eurofound (2017), Canal +, Relocation in France, factsheet number 91083, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/91083.