Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Netflix, the American provider of online streaming of films and TV series and producer of films and series, has opened new customer service hub in Amsterdam servicing Europe, Africa, and the Middle East, and has stated that it will increase its workforce by 175 persons by the end of 2017. It further expects to increase the workforce by 55 persons during the course of 2018. Netflix is accessed by viewers in some 190 countries, has ten locations spread over the US, Latin-America, Europe and Asia, and employes some 4,700 employees worldwide.
Eurofound (2017), Netflix, Business expansion in Netherlands, factsheet number 91003, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/91003.