Business expansion
Nord - Pas-De-Calais; Nord;
Location of affected unit(s)
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.20 - Activities of call centres

200 jobs
Number of planned job creations
Job creation
Announcement Date
21 April 2017
Employment effect (start)
1 June 2017
Foreseen end date
31 December 2017


The US group Conduent, specialised in supplier relations information activities, has announced the creation of a new call-centre in Roubaix and published 200 position advertisements to seek for employees.

Conduent is already present in the South of France where it has located its headquarter (Guilherand-Granges, Ardèche) and a call-centre (Sophia-Antipolis, Alpes-Maritimes) opened in May 2016 with 200 employees. The hired employees will be in contact with customers by phone, email or chat. According to Nord Eclair, they will probably work for an important car manufacturer. It is estimated that around 400 employees work for Conduent in France.

Conduent (95,000 employees worldwide with a turnover of $7 billion) is a spin-off of the US group Xerox (Xerox General Services). 


  • 21 April 2017: Nord éclair


Eurofound (2017), Conduent, Business expansion in France, factsheet number 90935, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/90935.