Business expansion
United Kingdom
North East; Tees Valley and Durham; Durham CC
Location of affected unit(s)
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.2 - Activities of call centres

250 jobs
Number of planned job creations
Job creation
Announcement Date
20 March 2017
Employment effect (start)
Foreseen end date


ResQ, a UK-based call centre firm is expanding its business and is creating 250 new positions at its site in Seaham, County Durham. No exact information is available on when these jobs are expected to be filled, however, the recruitment drive has already started and ResQ’s new office building has been officially opened.

ResQ is an outsourced ‘customer contact’ company, which provides inbound and outbound call services on behalf of its clients. The business expansion has been supported by Business Durham, the local economic development company.



Eurofound (2017), ResQ, Business expansion in United Kingdom, factsheet number 90601, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/90601.