Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Utilita Energy has announced that it is to open an office in the centre of Glasgow creating 200 new jobs. The call centre will open sometime during January 2017, though the exact date is not known, and is seeking to fill positions at various levels including customer support and managerial roles. The company has stated that it will recruit on the basis of personality and enthusiasm rather than experience. The expansion of Utilita Energy has been rapid since its launch in 2003 and the growing customer base has resulted in the creation of these new jobs.
Eurofound (2016), Utilita Energy, Business expansion in United Kingdom, factsheet number 89719, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/89719.