Type
Business expansion
Country
Ireland
Region
Southern and Eastern; Dublin;
Location of affected unit(s)
Dublin
Sector
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.20 - Activities of call centres

400 jobs
Number of planned job creations
Job creation
Announcement Date
29 November 2016
Employment effect (start)
Foreseen end date
31 May 2018

Description

Technical support specialist, Voxpro, is to create 400 new jobs in Dublin by mid-2018. The company offers customer contact solutions to more than 100 companies, including Google. It already employs 1,600 in Ireland. The services provided by Voxpro include "multilingual customer experience and technical support; trust and safety; risk and fraud activity; social media management, sales, analytics and harnessing product insights." The company employs 1,700 people worldwide, with plans to expand to 3,000 globally.


Sources

  • 29 November 2016: RTE
  • 29 November 2016: Silicon Republic.com

Citation

Eurofound (2016), Voxpro, Business expansion in Ireland, factsheet number 89240, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/89240.