Internal restructuring
United Kingdom
South West; Devon; Plymouth
Location of affected unit(s)
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.20 - Activities of call centres

420 jobs
Number of planned job losses
Job loss
Announcement Date
3 November 2016
Employment effect (start)
Foreseen end date


Moneycentre in Plymouth, a call centre owned by Cigna Insurance Services, is reported to be cutting 420 jobs from its workforce. The company said that the decision had been reached following a strategic review of the business, which concluded that action was required as the travel market had become increasingly competitive. Staff have been informed of possible redundancies pending a statutory consultation process which will begin imminently. The outcome of the consultation is expected to follow at some point in early 2017.


  • 3 November 2016: Plymouth Herald


Eurofound (2016), Moneycentre, Internal restructuring in United Kingdom, factsheet number 89111, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/89111.