Internal restructuring
United Kingdom
West Midlands; West Midlands; Coventry
Location of affected unit(s)
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.20 - Activities of call centres

248 jobs
Number of planned job losses
Job loss
Announcement Date
20 September 2016
Employment effect (start)
Foreseen end date
31 December 2016


Banking group Barclays has announced that it is to cut 248 call-handler positions from its workforce at the Westwood Business Park in Coventry. The losses are expected to take effect by the end of December 2016. The job cuts are being made in the interests of improving efficiency at the site which currently employs around 1500 people. The company has stressed that it continues to see the Coventry location as important for its future business activities. The Unite trade union is pressing Barclays to try to find suitable alternative employment for affected workers. 


  • 20 September 2016: BBC Website


Eurofound (2016), Barclays, Internal restructuring in United Kingdom, factsheet number 88770, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/88770.