Internal restructuring
Location of affected unit(s)
Financial Services
Financial And Insurance Activities
Financial Service Activities, Except Insurance And Pension Funding
64 - Financial service activities, except insurance and pension funding

3,150 - 3,500 jobs
Number of planned job losses
Job loss
Announcement Date
3 October 2016
Employment effect (start)
Foreseen end date


ING, a Dutch multinational banking and financial group has announced that it will be cutting up to 3500 of its 8500-strong workforce in Belgium. It is likely that at least half of these will be through compulsory redundancy. Some 600 of the company's 1250 offices in Belgium are earmarked for closure. 2681 jobs will be cut in ING Belgium and 780 in its subsidiary Record Bank which will be integrated wholly into ING Belgium. The main reason behind the internal restructuring are cost saving measures to improve both the long term sustainability of the company and better service towards its clients in a context of increasing online banking services. Low interest rates and stricter banking regulations were also identified as reasons for the restructuring. Unions are disappointed by the decision of the management, especially considering the large dividends that have been paid out to shareholders in the last few years. Future actions and strikes seem to be a possibility. Other countries are affected as well. In the Netherlands a total of 2200 employees face dismissal.


  • 3 October 2016: De Morgen
  • 3 October 2016: De Standaard
  • 3 October 2016: Financial Times


Eurofound (2016), ING, Internal restructuring in Belgium, factsheet number 88755, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/88755.